Objective To observe the influence of the whole process case nursing mode on the medical experience of patients undergoing oral surgery.

Methods A total of 168 patients with oral surgery were chosen as research objects, and they were randomly divided into control group and observation group, with 84 patients in each group. The control group was given routine nursing care, while the patients in the observation group were given whole process case nursing mode based on on the control group. The medical experience and mental state scale scores in two groups were observed before and after the intervention, and the nursing satisfaction in two groups was analyzed.

Results The scores of each dimension and total score of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) in the observation group were higher than those in the control group(P < 0.05). After intervention, the scores of Dental Fear Scale (DFS) and Dental Anxiety Scale (DAS) in the observation group were lower than those in the control group(P < 0.05). The nursing satisfaction of patients in the observation team was 95.2%, which was higher than 85.7% in the control group(P < 0.05).

Conclusion The whole process case nursing mode can improve the medical experience and nursing satisfaction of patients undergoing oral surgery on the basis of routine nursing, and alleviate negative emotions such as anxiety and fear.